Questions & Answers

Straight answers, before you have to ask.

The things families wonder about most, answered plainly. If your question isn't here, just reach out. A real conversation is always the first step.

Getting started

How do we get started?

Reach out and tell me about your person. The first conversation is free, and there's no pressure to commit to anything. We figure out together whether it's a fit and where the right place to start is. Most families begin with a single conversation, not a contract.

What happens in the first session?

Mostly, we get to know each other. I watch how your person moves, what they're drawn to, what makes them light up and what makes them shut down. I meet them where they are instead of running them through a checklist. The real work starts once trust does, and that can be session one or session five. Progress isn't linear, and that's normal.

Do you have a waitlist, or can we start now?

It depends on the week and the time slots open. Reach out and I'll tell you honestly what's available. If one-on-one time is tight, the take-home programs and the group class are good ways to start right away.

Who it's for

Who do you work with?

The special needs community, every ability level, coed, from young kids through older adults. That includes autism, Down syndrome, cerebral palsy, intellectual and developmental disabilities, wheelchair and limited mobility, vision and hearing impairment, and more. If you have a serious medical condition, I'm not a doctor and won't program for your diagnosis, but I can coach you to move alongside your care team, with their clearance first. The door is also open to anyone who wants to move better, at any age and any ability.

My person is nonverbal or has high support needs. Can you still help?

Yes. A lot of the people I work with read energy, body language, and tone long before they read words, so that's where I start. The whole method is built around meeting someone exactly where they are and finding the way in that fits them, instead of asking them to fit a program built for someone else.

Is there an age limit?

No upper limit. Special needs don't end at a certain age, and many older adults in this community need care almost no one is built to give. The people I work with right now run from their late teens into their seventies.

Sessions, pricing, and scheduling

How much does it cost?

One-on-one Training is $55 an hour, or $30 for a half hour. Lifeskills coaching is $45 an hour, or $30 for a half hour. There are also a few ways to bring the per-session price down: training with a buddy is $40 each, a prepaid block of ten Training sessions is $500, and the group class is $25 a session.

Affordable access is a rule here, not a slogan. If those numbers still don't reach, the Client Support Fund is built for exactly that.

Where do sessions happen?

In person at Pinnacle Performance in Troy, Michigan, serving Oakland County and the surrounding area. More of the work is moving online too, through programs, a membership, and video consults, so distance doesn't have to be the thing that stops you.

How long and how often are sessions?

Thirty or sixty minutes, usually once a week. One session a week is the anchor. The real change comes from consistency over time and from carrying the work into the week at home, which is exactly what the caregiver side and the take-home programs are built to support.

Do you take insurance?

Not at this time. A big reason the take-home programs, the membership, and the Client Support Fund exist is to keep the work reachable for families whether or not insurance is part of the picture. If affordability is the question, ask me, and we'll find a way that works.

What's your cancellation policy?

Twenty-four hours notice when you can, or at least the morning of. Sickness is always a fair exception. The full policy is on the Policies page.

At home, online, and the shop

What are the take-home programs?

Clear, followable training plans you buy once and run at home, matched to your person's situation and the equipment you actually have, from nothing but a kitchen chair to a full gym. They're the same method I coach in person, written down so it travels. You can browse them in the shop.

Do I need equipment?

No. Every program comes at three equipment levels, including a no-gear version. You start with what you have.

Can I get a refund on a program?

Because the programs are digital and yours to keep the moment you download them, they're generally final. That said, if something isn't right, or you bought the wrong one, email me and we'll make it right. The details are on the Policies page.

The Foundation and giving

How does the Client Support Fund work?

It's a fund families with real need can draw from for discounted sessions and services, so access doesn't depend on me quietly covering it out of pocket. If cost is a barrier, you ask, and it's handled privately, case by case. You can read more on the Foundation page.

Can I donate or support the work?

Yes, and thank you. Giving keeps the work reachable for a family who couldn't otherwise afford it. Head to the Foundation page to support the fund or become a founding supporter.

Trust and safety

Are you qualified to do this work?

Over fifteen years in this community as a trainer, caregiver, and parapro. I have NASM personal training coursework behind me and work fluently with behavioral methodology every day. I'm also a mandated reporter, which means a child's or vulnerable person's safety always comes first, without hesitation.

Is training safe for someone with complex medical needs?

Safety is the foundation everything else stands on. For anyone with a serious medical condition, the work is done with medical clearance and in coordination with their physician and care team. If I'm ever not the right or safest fit for someone, I'll say so honestly and help point you toward the right care. That's part of the job too.

What makes this different from a regular trainer?

The training isn't the special part. What changes things is everything around it: the way I read a person, the energy I bring into the room, and the world we build together so the work feels like something they chose. I lead by doing every rep alongside them, down at their level. More than one parent has told me it was the first time their kid felt seen for everything they can do, instead of measured against everything they can't.

Still wondering about something?